Post from every channel in one basket
Email, portal, paper and telephone come together and are sorted by the same rules. An assistant serving its own channel does not sort the rest.
Integration
Automate around casavi,
without replacing casavi
In property management casavi leads the market for digital tenant communication, with roughly 1,700 customers and 2.7 million units. Since it acquired MANAGBL.AI in September 2025 it also offers an AI phone assistant that answers calls, transcribes them and files them against a property. Anyone running that rightly asks what they would still need us for. Here is the answer.
This stays
What your application keeps doing
- Tenant communication through the portal, with everything attached to it.
- Case handling and working with tradespeople.
- Master data on properties, units and contacts. casavi stays authoritative for those; we only read.
- The open interface through which casavi already works with more than 40 partner products and the common accounting systems.
We do not replace anything
This is not a replacement and not a migration. Your application stays authoritative for its data and keeps its interface and its workflows. We sit alongside it and take over the routes that today run by hand between applications. Switch us off tomorrow and your application carries on exactly as before.
The boundary
Where we come in
A module inside an application sees what happens inside that application. But the work that costs a property manager time arises between applications. That is where we start.
Matching to unit and party
Not just to the property. That takes your master data and a rule set that can justify its hits and leaves the field empty below the threshold rather than guessing.
Calculating deadlines instead of reading them off
Section 556 (3) BGB, section 573c BGB, section 24 (4) WEG, each with the working and the provision alongside. Including the two federal court decisions that mean different days by the same phrase.
Precedence rules that name themselves
A letter complaining about defects while terminating in passing runs as a termination, because only the termination starts a clock. No general-purpose module knows rules like that.
Analysis across every system
Vacancy, arrears rate, throughput time as a median with quartiles. Calculated from data that arises anyway, across casavi, accounting and filing.
Technically
How we connect
casavi has an open interface for connecting third-party systems. Where it carries, we use it, and we use it read-only. Where something is missing, we work from the files the applications involved put out anyway. No second data store appears: what is saved is the reference, not the copy.
- Read access, with credentials that can do no more than read.
- No automatic writes without your sign-off, and certainly nothing that moves money.
- Runs on your own server or in the office. If the language model has to stay in the building, it stays in the building.
- If the connection drops, casavi carries on unchanged. The workflow then runs by hand.
Objections
What you are wondering now
- Do we have to cancel casavi?
- No, quite the opposite. What we build assumes casavi keeps running and stays authoritative for its data. Anyone cancelling casavi needs something other than us.
- Do you write into our casavi?
- By default we only read. Where writing makes sense it happens after your sign-off and it is logged. Nothing that moves money or creates a legal obligation goes out without a person.
- We already use casavi's AI phone assistant.
- Good. Then the telephone channel is covered, and the only question left is what happens to email, portal and paper, and whether matching at property level is enough for you. If it is, you can save yourself us.
- How long does a connection like this take?
- The first workflow goes live four to six weeks after you give the go-ahead. Six rather than four if we have to work from files instead of the interface for part of the data.
Information as at: Information on casavi taken from publicly available manufacturer material, as at 15 September 2026. casavi is a trademark of casavi GmbH; we have no business relationship with them and are not a casavi partner.
Next step
Let us take one workflow
and cost it out.
45 minutes, free of charge. We walk through a damage report as it runs at your end today with casavi, and record how often it happens, how long it takes and how much of it runs the same way every time. If it does not pay off, we say so.