Services
AI Agents & Automation
Workflows across your programs, with your approval
Workflows across your programs: the application prepares, a person approves. AI agents and automated workflows read what comes in, match data between your systems and start the next step. Anything that costs money or is legally binding only goes out after your approval. Only 11 % of businesses use AI agents so far (Bitkom, September 2026), and an agent needs connected systems, reliable data and clear rules. That is exactly what we build: with roles, a security concept and clean integration into CRM, ERP & APIs.
Your approval
The application prepares, a person approves
Automated workflows
Recurring work runs on its own
Secure & integrated
Controlled & connected to your systems
Our services
in detail
From agent design and automated workflows to system integration and secure multi-agent systems.
Agent design & roles
What this service is
We design AI agents with clearly defined roles, tasks and responsibilities, tailored to your processes.
Why this matters
Without a clear structure, agents act uncontrollably, make wrong decisions and create security or compliance risks.
What’s included
- Clearly defined roles & tasks
- Delimited responsibilities
- Decision & escalation logic
- Tailored agent concept
Your concrete benefit
Automated workflows
What this service is
We develop automated workflows that connect AI models, systems and data and handle recurring tasks autonomously.
Why this matters
Manual processes are time-consuming, error-prone and hard to scale; isolated AI creates extra effort instead of reducing it.
What’s included
- Lead, customer & support processes
- Data preparation & reporting
- Recurring routine tasks
- Triggers, webhooks & orchestration
Your concrete benefit
Tools, system & API integration
What this service is
We connect agents and workflows to your existing systems, tools and data sources, via APIs, webhooks and standard tools like n8n.
Why this matters
An agent without tools remains ineffective, and without proper integration, isolated solutions and media breaks persist.
What’s included
- Connection of tools, APIs & data sources
- CRM, ERP & internal platforms
- Workflow automation with n8n
- Secure data handovers
Your concrete benefit
Security & control
What this service is
We equip agents and automations with access, limit and security concepts so they only act within the permitted scope.
Why this matters
Uncontrolled automation can cause significant damage, through wrong actions, data leakage or compliance violations.
What’s included
- Access & permission concepts
- Limits & approvals
- Logging & traceability
- Security & compliance guardrails
Your concrete benefit
Multi-agent systems & orchestration
What this service is
We orchestrate multiple agents and workflows that collaborate and handle complex processes together, monitored and traceable.
Why this matters
Single agents reach their limits with complex processes; without orchestration and monitoring, conflicts, duplicated work and blind spots arise.
What’s included
- Interplay of multiple agents
- Task distribution & coordination
- Monitoring of the overall system
- Scaling as needed
Your concrete benefit
Who for
The kinds of companies we build this for
Would this pay off for you?
45 minutes, free of charge. One workflow, three numbers, an honest calculation. If it does not pay off, we say so.
Objections
What you are wondering now
- What does an agent do when it is not sure?
- It stops and puts the case in front of a person. Below the threshold the decision stays open rather than being guessed. An agent that always has an answer is the problem, not the solution.
- Does the agent decide, or do we?
- Anything that costs money or creates a legal obligation goes out only after you sign it off. The system prepares the case and hands it to you finished. You decide.
- What happens if an interface fails?
- The workflow carries on by hand, as it did before. We build nothing whose failure stops your business, and every step stays documented well enough for a person to pick up where the automation left off.
- Do we need somebody with IT skills for this?
- No. We set it up and look after it. At your end it is operated by somebody who used to operate a spreadsheet.
Interested in AI agents & automation?
Let’s talk.
Contact us for a non-binding conversation and learn how AI agents and automated workflows prepare work across your programs, up to your approval.