Use Case
AI Knowledge Assistant for Your Company
answering your employees' questions instantly from all of your internal knowledge – instead of lengthy searching and asking around
In companies, knowledge is scattered across wikis, drives, manuals, emails and the heads of individual experts. We set up an AI assistant that unlocks all of this knowledge and answers employee questions in seconds – with a reference to the source, so every answer stays verifiable.
Instant answers
From all knowledge sources
Faster onboarding
New hires productive sooner
With source references
Verifiable & traceable
Use Case
Where knowledge gets stuck today
In most organisations the necessary knowledge already exists – it simply isn't findable. It sits scattered across systems or solely in the heads of experienced colleagues. The result: constant searching, repeated questions and a high risk when knowledge carriers leave the company.
Constant searching for information
Employees spend a significant part of their time gathering documents, rules and past solutions.
Bottleneck around a few experts
The same experienced colleagues are always asked – tying up their time and creating dependencies.
Long onboarding for new hires
New colleagues take months to learn where which information lives and who to ask.
Knowledge is lost
When people leave, retire or change teams, valuable experiential knowledge often disappears for good.
The core
The problem is rarely missing knowledge – but missing access to the knowledge that already exists.
Use Case
How the knowledge assistant works
We connect an AI assistant to your existing knowledge sources and make them accessible through a simple question-and-answer interface. Employees ask in natural language – the assistant answers based on your own content, not anonymous internet knowledge.
Connection to your knowledge sources
Wikis, SharePoint, drives, manuals, policies and ticketing systems are unlocked as a shared knowledge base.
Questions in natural language
Employees ask their question as they would a colleague – without knowing which system or document holds the answer.
Answers with source references
Every answer points to the underlying document, so it stays traceable and verifiable.
Role-based access
Everyone only sees the knowledge they are authorised for – department and confidentiality boundaries are preserved.
Always up to date
New and changed documents flow in automatically, so answers are always based on the current state.
Integration into your work environment
The assistant is available where work happens – in the intranet, in Microsoft Teams or Slack.
Templates for recurring questions
Common needs such as onboarding checklists or process questions are answered consistently and in a structured way.
The result
Scattered knowledge becomes a central point of contact you can query at any time – one that's never on holiday and never forgets.
Use Case
The value for your team
The assistant makes existing knowledge productive: employees find answers themselves, experts are relieved and knowledge stays in the company – independent of individual people.
Less time spent searching
Answers in seconds instead of long trawling through systems and folders.
Productive faster
New employees get up to speed significantly faster and become independent sooner.
Experts relieved
The assistant answers routine questions – experienced colleagues win back time for demanding tasks.
Knowledge stays in the company
Experiential knowledge is made accessible and is not lost when people leave or retire.
Consistent, sourced answers
Everyone gets the same, correct information with a source reference – instead of conflicting individual opinions.
Traceable and verifiable
Source references make every answer transparent and build trust in the system.
Controlled permissions
Access strictly by role – sensitive content remains reserved for authorised people.
Ready to use immediately
The assistant uses your existing knowledge – without you having to laboriously rework content.
In short: your company knowledge turns from a sluggish archive into an active tool that makes every employee more productive.
Interested in an
AI knowledge assistant?
Contact us for a no-obligation initial conversation and learn how to make your company's knowledge instantly accessible to all employees. For especially sensitive data, the assistant can also run entirely on-premise.